Order cancellation

All orders can be cancelled until they are delivered. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and delivering process has started, it can be cancel but please inform us immediately 

Refunds

We offer a 100% money back guarantee on all products that are defective or damaged during delivery. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

Customers will be responsible for paying return delivery costs.

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong delivery address)

*You can submit refund requests within 1 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

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